Refund Policy

Refund & Return Policy

At Scented Essences, customer satisfaction is our priority! If you're not completely happy with your purchase, we’re here to help.

Returns:
You may return items within 7 days of receiving your order. To be eligible for a return, the product must be unused, in its original packaging, and in as-new condition.

*Please note that return shipping costs are the responsibility of the customer. We do not cover the cost of shipping items back to us.*

Damaged Items:
If your item arrives damaged, please contact us right away. We’ll make it right by covering the cost of the damaged product and ensuring you get a replacement as soon as possible.

Questions?

If you have any questions or need assistance with a return, don’t hesitate to reach out. We’re here to help and ensure your experience with Scented Essences is a positive one.

Thank you for choosing Scented Essences!