Frequently Asked Questions - FAQ

We use 100% soy wax, paraben-free essential oils, and wicks made from a blend of cotton and paper fibers. We’re committed to using natural, eco-friendly ingredients to ensure our candles are safe for you and the environment!

To get the most out of your candle, let the entire top layer of wax melt before extinguishing it for an even burn. We also recommend trimming the wick to about 1/4 inch before each use to keep the flame just right and minimize soot!

Our candles are made with quality ingredients to provide a long burn time. The exact burn time will vary depending on the size of the candle. Our 8 oz candles burn for around 50 hours, while our 4 oz candles provide a cozy burn time of 20-25 hours. You’ll be able to enjoy those delightful scents for hours on end!

Currently, we only ship within Canada and the United States, but we’re looking to expand our shipping options in the future! Stay tuned for updates!

We process orders within 1-2 business days, and you can expect your package to arrive within 1-5 business days after that. We’ll send you tracking information so you can keep an eye on your order as it makes its way to you!

Oh no! If your candle arrives damaged, please contact us right away. We’ll make it right by replacing the damaged product and covering the cost.

Yes! If you’re not completely satisfied with your purchase, you can return it within 7 days, as long as it’s unused and in its original packaging. Just remember that return shipping costs are the customer’s responsibility.

If your candle isn’t burning evenly, don’t worry! Just make sure to let the entire top layer of wax melt each time you burn it. If you’re still having issues, feel free to reach out to us for more tips!